Shipping policy

Last updated: 12 September 2026

Free UK standard delivery

We currently deliver to the United Kingdom. Standard delivery is free for our current collection, with no minimum spend. Delivery availability is confirmed at checkout. We do not currently offer express delivery.

Dispatch and delivery estimates

Our activewear is dispatched directly from our fulfilment partners in China. Current UK estimates are 1–3 days for processing, followed by 4–7 days in transit. Transit time starts after dispatch; it does not include processing.

These are estimates, not guaranteed arrival dates. Some orders take longer because of stock availability, peak periods, customs checks or carrier delays. We will contact you if we become aware of a significant delay affecting your order. If your order has not arrived within the estimated period, please contact us for help.

Tracking and separate parcels

We will email your tracking information when your order is dispatched. Tracking may take a little time to update after the carrier receives the parcel. Items in the same order may arrive in separate parcels; you will not pay additional delivery charges for split shipments.

Delivery problems

For a late, missing or damaged parcel, email hello@sevloactive.com with your order number. SEVLO remains responsible for resolving your order with our fulfilment partners; you do not need to contact our suppliers yourself.

Goods remain our responsibility until delivered to you or a person you nominate, unless you independently appoint a carrier we did not offer. We will deliver within the agreed delivery period, or within 30 days of the contract being made if no other period is agreed. These estimates do not remove your statutory rights regarding late or failed delivery.

Address changes

Please check your delivery address before paying. If you notice an error, contact us promptly. We will try to help, although we may be unable to change the address once your parcel has been dispatched.

Returns

Returns are handled in the UK. Please follow our Refund Policy and do not send returns to the overseas address on your parcel.

SEVLO is operated by Matthew Joseph Cutler, trading as SEVLO. Our business and returns address is Torswood, Ullenhall Lane, Redditch, B98 9ES, United Kingdom. Contact: hello@sevloactive.com.